Shipping and Return Policy

SHIPPING POLICY:

Orders are generally shipped within 24 - 48 hours after your order is placed and normally takes an additional 3 - 5 business days to arrive. Back orders take 2 - 3 weeks depending on the item ordered. Custom made Kilts and Skirts take 6 - 8 weeks for delivery.

Orders are processed Monday - Friday during normal business hours, 10:00 - 4:30 Eastern Standard Time.

We currently only ship to the United States. Our shipping rates are based on order total, not by weight. We reserve the right to make additional charges for custom items shipped separately from the main order. Shipping Rates are subject to change without prior notice.

RETURN POLICY:

You may return damaged or defective merchandise within 10 days of the original purchase date for a full refund minus shipping charges. We will also be glad to exchange the damaged merchandise for anything on our site of equal or lesser value. We reserve the right to charge a 15% re-stocking fee for non-faulty goods being returned.

Custom Made Items such us Kilts and Skirts ARE NON-RETURNABLE.

If you are not pleased with your order, please contact our Customer Service Department at [email protected] or call 1-855-6Tartan (682-7826) during normal business hours, Monday-Friday, 10:00-4:30 EST.

Shipping Chart

$0.00 - $25.00 ---------- $9.50

$25.01 - $50.00 -------- $11.50

$50.01 - $75.00 -------- $13.50

$75.01 - $100.00 ------- $15.50

$100.01 - $150.00 ----- $17.50

$150.01 - $200.00 ----- $19.50

$200.01 - $250.00 ----- $20.50

$250.01 - $300.00 ----- $23.50

$300.01 - $350.00 ----- $25.50

$350.01 - $400.01 ----- $27.50

Over $400.00 ----------- $29.50

Expedited shipping is available, cost is calculated during the check out process