The Tartan & Clan Center
Welcome!
At The Tartan & Clan Center we offer you fine quality custom made traditional Scottish kilts and accessories by Lochcarron of Scotland. We carry everything you need to complete your Scottish outfit. Check out our line of Art Pewter jewelry and Clan Crest Badges and Kilt Pins. Need a gift? Check out our Scottish Gifts and Clearance pages.
Mail Correspondence to:
The Tartan & Clan Center
1618 White Mountain Highway
North Conway, NH 03860
Email Us:
info@tartanandclan.com
Telephone:
Toll Free: 1-855-6Tartan (682-7826) or 1-(603) 356-5011
Customer Service Hours:
Monday through Friday - 9:30 - 4:30 (eastern standard time).
Closed Saturday and Sundays
Return Policy
If you are not pleased with your order, please contact our Customer Service Department at info@tartanandclan.com for a Return Authorization Number. Please understand that we cannot accept any returns without this number. We reserve the right to charge a 15% re-stocking fee for non-faulty goods being returned.
Custom made items are not returnable and will require a 50% deposit at the time of placing the order.
Shipping Policy
We ship only to the United States. Our shipping rates are outlined in the table below. We reserve the right to make additional charges for custom items shipped separately from the main order. Shipping Rates subject to change without prior notice.
Shipping & Handling: Standard (Expedited Extra)
| Amount: | Charge: |
|---|---|
| Up to $25.00 | $10.50 |
| $25.01 - $50.00 | $12.50 |
| $50.01 - $75.00 | $14.50 |
| $75.01 - $100.00 | $16.50 |
| $100.01 - $150.00 | $18.50 |
| $150.01 - $200.00 | $20.50 |
| $200.01 - $250.00 | $22.50 |
| $250.01 - $300.00 | $24.50 |
| $300.01 - $350.00 | $26.50 |
| $350.01 - $400.00 | $28.50 |
| $400.01 and Up | $30.50 |
Privacy Policy for The Tartan & Clan Center
The Tartan & Clan Center is firmly committed to protecting your privacy. The Following discloses how we use information gathered from this website:
This site uses your IP address to help diagnose problems with our server, and to administer our web site. Our site uses cookies to keep track of your shopping cart.
This site uses an order form for customers to request information, products, and services. We collect visitor's contact information and financial information. Contact information from the order form is used to send orders catalogs to our customers. The customer's contact information is also used to get in touch with the customer when necessary and shared with marketing partners who may want to contact our visitors. Users may opt-out of receiving future mailings, see the choice/opt-out section below.
Financial information that is collected is used to bill the user for products and services.
Secure Shopping
This site has security measures in place to protect against the loss, misuse and alteration of the information under our control. Your account information is password-protected for your privacy and security and our host, Miva Merchant uses industry-standard SSL-encryption to protect data transmissions.
You can shop at The Tartan & Clan Center with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to accept credit card payments safely and securely for our customers.
The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the electronic credit card processing networks. To see an online payments diagram visit Authorize.net to see how it works.
The company adheres to strict industry standards for payment processing, including:
* 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
* Industry leading encryption hardware and software methods and security protocols to protect customer information.
* Compliance with the Payment Card Industry Data Security Standard (PCI DSS).
For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy
The Tartan & Clan Center is registered with the Authorize.Net Verified Merchant Seal program.
Children's Guidelines
It is possible for children to order products from this site. When they do so this site collects online and offline contact information from them without prior parental consent or parental notification.
